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Zadarma

VoIP solution for support & sales productivity

About

Zadarma enables support and sales teams to manage calls efficiently with VoIP technology that boosts agent productivity and customer interactions.

Use cases in GFunnel

  • Call routing & IVR for support teams
  • Sales team call tracking & analytics
  • Remote agent communication platform

Automation ideas

  • Auto-log calls to CRM after completion
  • Route calls based on agent availability
  • Send call transcripts to team channels

Categories

CommunicationCustomer Support

Departments

Revenue GenerationTeam & Support