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About WhatsApp Business

Customer messaging platform for fast, reliable business communication

WhatsApp Business enables direct customer communication with automated responses and organized chat management for scalable customer engagement.

Use cases in GFunnel

  • Send order updates and shipping notifications
  • Automate customer support responses 24/7
  • Build customer relationships with direct messaging

Automation ideas

  • Auto-reply to common FAQs with message templates
  • Send bulk promotional messages to customer segments
  • Trigger notifications for abandoned carts via chat

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At a glance

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Categories

CommunicationCustomer SupportMarketing

Departments

Revenue GenerationTeam & Support

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