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Trengo
Unified inbox for all customer conversations
About
Centralize customer conversations from multiple channels into a single inbox for faster, coordinated team responses.
Use cases in GFunnel
- Route support tickets across channels
- Collaborate on customer inquiries
- Track conversation history
Automation ideas
- Auto-assign chats by team availability
- Trigger workflows on message receipt
- Auto-respond with FAQs on keywords
Categories
CommunicationCustomer SupportProductivity
Departments
Team & SupportRevenue GenerationOperations