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About Trengo

Unified inbox for all customer conversations

Centralize customer conversations from multiple channels into a single inbox for faster, coordinated team responses.

Use cases in GFunnel

  • Route support tickets across channels
  • Collaborate on customer inquiries
  • Track conversation history

Automation ideas

  • Auto-assign chats by team availability
  • Trigger workflows on message receipt
  • Auto-respond with FAQs on keywords

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At a glance

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Categories

CommunicationCustomer SupportProductivity

Departments

Team & SupportRevenue GenerationOperations

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