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SightMill
NPS surveys across email, web, SMS & events
About
Collect NPS feedback via multiple channels to measure customer satisfaction and identify improvement areas.
Use cases in GFunnel
- Track customer satisfaction trends
- Gather post-purchase feedback
- Measure employee engagement
Automation ideas
- Auto-trigger NPS surveys post-purchase
- Send follow-ups to detractors automatically
- Export feedback to CRM for action items
Categories
AnalyticsCustomer SupportForms
Departments
Strategy & AnalyticsTeam & Support