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About RingCentral
Cloud communications platform for voice, video, SMS, and team collaboration
GFunnel users can integrate RingCentral to manage customer calls, record sales conversations, and route communications directly within their workspace. Automatically log call interactions with leads and clients to maintain a complete communication history.
Use cases in GFunnel
- Route inbound sales calls to assigned reps with call recording
- Send SMS campaigns to leads tracked in GFunnel CRM
- Log video meetings and calls as activities on customer records
Automation ideas
- Create GFunnel lead when incoming call received from new number
- Log call recording and transcript to customer activity timeline
- Send SMS follow-up message after scheduled call completion
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