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OneLocal LocalReviews

SMS & email surveys to boost online reputation

About

Automate customer feedback collection via SMS and email to build social proof and manage online reputation.

Use cases in GFunnel

  • Request reviews post-purchase via SMS
  • Gather feedback for reputation management
  • Identify unhappy customers for recovery

Automation ideas

  • Auto-send surveys after transactions
  • Flag negative feedback for support action
  • Route reviews to platforms automatically

Categories

Customer SupportMarketingAnalytics

Departments

Revenue GenerationStrategy & AnalyticsTeam & Support