← All apps
InvGate Service Desk
ITIL-ready ticketing for streamlined IT support
About
Streamlines IT support operations with ITIL-compliant ticketing, SLA management, and automated workflow orchestration.
Use cases in GFunnel
- Organize tickets by priority and SLA
- Automate incident routing workflows
- Track IT asset data via CMDB
Automation ideas
- Auto-escalate overdue SLA tickets
- Route incidents by category/urgency
- Sync asset changes to CMDB
Categories
Customer SupportProject ManagementProductivity
Departments
OperationsTechnologyTeam & Support