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About InvGate Service Desk
ITIL-ready ticketing for streamlined IT support
Streamlines IT support operations with ITIL-compliant ticketing, SLA management, and automated workflow orchestration.
Use cases in GFunnel
- Organize tickets by priority and SLA
- Automate incident routing workflows
- Track IT asset data via CMDB
Automation ideas
- Auto-escalate overdue SLA tickets
- Route incidents by category/urgency
- Sync asset changes to CMDB