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About Hotjar

Understand user behavior beyond analytics

Hotjar captures user behavior through heatmaps, recordings, and surveys to reveal why visitors act as they do.

Use cases in GFunnel

  • Identify friction points in checkout flow
  • Optimize landing page design based on real behavior
  • Understand why users abandon forms

Automation ideas

  • Alert team when drop-off rate exceeds threshold
  • Send weekly behavior summaries to stakeholders
  • Trigger surveys when users show frustration signals

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