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Gupshup for Business

Customer engagement across messaging platforms

About

Enable conversational customer engagement across sales, marketing, and support via preferred messaging platforms with consent-based interactions.

Use cases in GFunnel

  • Real-time customer support via WhatsApp
  • Sales pipeline nurturing through messaging
  • Marketing campaign delivery on preferred channels

Automation ideas

  • Auto-route support tickets by messaging platform
  • Trigger sales follow-ups based on customer actions
  • Schedule marketing messages with consent tracking

Categories

CommunicationMarketingCustomer Support

Departments

Revenue GenerationTeam & SupportAI & Automation