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About Gupshup for Business
Customer engagement across messaging platforms
Enable conversational customer engagement across sales, marketing, and support via preferred messaging platforms with consent-based interactions.
Use cases in GFunnel
- Real-time customer support via WhatsApp
- Sales pipeline nurturing through messaging
- Marketing campaign delivery on preferred channels
Automation ideas
- Auto-route support tickets by messaging platform
- Trigger sales follow-ups based on customer actions
- Schedule marketing messages with consent tracking