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About Drift
Real-time messaging for websites and customers
Real-time chat and messaging platform connecting businesses with website visitors and customers instantly.
Use cases in GFunnel
- Live chat support for website visitors
- Real-time customer engagement and sales
- Lead qualification and instant responses
Automation ideas
- Auto-route chats to team based on department
- Send follow-up messages for abandoned carts
- Trigger alerts for high-value visitor chats
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Categories
CommunicationCustomer SupportMarketing
Departments
Revenue GenerationTeam & SupportOperations