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About Customer.guru
Measure customer satisfaction with NPS surveys
Customer.guru enables businesses to measure and track customer satisfaction through automated NPS surveys and feedback collection.
Use cases in GFunnel
- Track NPS trends to identify retention risks
- Gather customer feedback post-purchase
- Benchmark satisfaction across customer segments
Automation ideas
- Auto-trigger NPS surveys after key milestones
- Send alerts when NPS scores drop below threshold
- Sync survey results to CRM for segmentation